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Privacy Policy


Green Hole Explore take the issue of privacy seriously, considers to protecting your personal information as the basics of our business scope. We recognize that when you provide us with information about yourself or your booking application that you are trusting us to act in a responsible manner and we are committed to making sure we earn and maintain that trust. In order to offer safe, secure, and reliable services, we established personal information protection policy as follows and will try to protect your personal information by familiarizing it with the board members of Green Hole Explore.
Please note that by visiting our site and send us your booking application, you are accepting the practices described in this notice.

When you visit, we collect information that helps us understand how people use our site so that we can continue to make it more useful and valuable over time. No information we collect in this way is directly or indirectly traceable back to a specific person. In addition to gathering basic usage information, we also collect information that helps us monitor network traffic and enables us to identify unauthorized or unusual activity on the site. The specific information we may collect includes: name of the domain and host from which you access the Internet; Internet protocol address of the host server you are using; name and version of your Web browser; date and time you access our site; Internet address of the site from which you linked to us, where applicable.

When you send us you’re booking application. We shall collect personal information appropriately and fairly, and use it within a scope of the purposes specified. An order to prevent personal information leakage, loss, or damage, we will take necessary and appropriate safety control measures and strive to improve it. In case of outsourcing the business relating to use or control of your personal information to the third party, we will strictly supervise and control the entrusted handling of your personal information. About your personal information, we comply with laws, guidelines, regulations, social norms and others of personal information protection. In case of disclosure, revision of your personal information, or suspension being required by yourself, we will respond to it within an appropriate scope based on our prescribed procedures.
We formulate compliance program about personal information protection and strives to continuous revise and improve our official company regulations by the periodical inspection.

We possess the personal information provided by you filling out the tour application form, participants list, or questionnaire after obtaining your consent.

We shall use the personal information provided in order to contact you for reconfirmation and for our team purpose on trip, for national tourism permit and when we arrange transportation, accommodations that need about your personal information, or proceed to receive the services, we shall use it within the necessary scope.

For the others, we shall use your personal information when: delivering the documentation we publish, and other tour advertisement or information magazine; informing you the products and services of our company and affiliate companies; delivering e-mail newsletter, our update blog and others; informing you to participate in our businesses; informing you of souvenirs, accommodation and another great place to visit for before or after your trip; asking for questionnaires and your opinions; creating statistics.

We will provide your personal information to the third party as need arises if recognized by law or others.

Any information you provide to Green Hole Explore over this website is maintained and accessible only by Green Hole Explore. We will not sell any information we collect.


Green Hole Explore may amend the above-mentioned policies. In that case, we will notify you of any amendments on our website.